1.What is the warranty years and how about after sale service?
The warranty of the solar Air Conditioner is 6-7 years.
We give 1% equipments, it means we give 1 unit free for every 100 units purchase. Compared to normal air conditioners, the difference just lies in the solar panel which is of good quality. In case there is any problem aroused, they can be repaired as the normal ones in our clients’ own countries. But incase there is any damage of main spare parts like compressors or solar panels, you should purchase them of the same type from us and replace the damaged ones.
2.How about the solar energy?
The source of solar energy is the natural light energy, heat energy and the radiant energy in the environment absorbed by the solar-panel. Solar energy and electricity work together and the ratio of them is 50%. Only when the electricity and solar energy work together can ensure the normal works of our products, it can’t work using 100% solar energy or 100% electricity alone.
3.Can our solar A/C work in bad weather?
Our clients should feel about it that our A/C can work normally no matter in what kind of weather.
Our solar panel is the solar collector which could collect and store the heat energy, light energy, the radiant energy of the environment. Solar energy can be collected no matter in the day time or at night, no matter in the raining day or the sunshine day. When there is no sunshine, the solar panel could also collect the light energy and heat energy, which can never be exhausted as there is a continual supplement, even when there are connected raining days or very cold days with very low temperature. Besides, the consumption of solar energy is little compared to the absorbed energy, the solar energy would never be exhausted, and the product can always work normally no matter in what kinds of weather.
4. What’s the limited temperature our solar A/C can be used normally?
As long as the temperature isn’t higher than 54℃ and isn’t lower than -25℃, our solar A/C can work normally, no matter High Humidity or low humidity, the performance won’t be affected by the variance.
5. What’s the core cooling principle of solar energy?
Solar energy providing the absorption type of refrigerator with the heat-carrying water (refrigerant) which the generator needs, other procedures would be done by generator just like normal air conditioners. The heating principle is the same with the cooling principle.
6. How the electricity saved?
The solar air conditioners powered by the solar energy and electricity together, thus the electricity would be saved.
Currently there is no calculating method for solar air conditioners, we have the EER and star rating but it isn’t our true efficiency. Our product is changed from normal air conditioners, and our products can save 50%-70% electricity because there is solar panel which can help saving electricity.
We have the efficiency rating:
EER star
12000btu 2.91 4star
18000btu 2.84 3star
24000btu 2.7 3star
35000btu 2.64 3star
42000btu 2.6 3star
The EER and star rating is calculated by the way:
Cooling Efficiency/normal AC’s electricity consumed.
Actually our solar AC’s electricity consumed is just about half of it.
Though our normal air conditioner’s rating star isn’t high, but the higher of it, the Prices will be much higher, products rate 3 or 4 is OK. Currently there are few air conditioners have star 2 and there is none has star 1 in China.
8. What is our core technology?
The core technology mostly lies in the solar panel and compressor.
Our solar panel is made of silicon. There are many small components in solar panel. They are mainly the parts of heat collecting, assistant parts of converting heat or cool; Our compressors is different from normal air conditioners’, they are improved by very specific technology, which is complex and difficult to understand by un-specialized people.
More details are secret
Note: The compressor or solar panel can’t be replaced by clients themselves, so if there is some damage of them or the warranty period passed, they should be replaced by the same as the original ones which you could purchase from us.
